Plus888 Frequently Asked Questions

You must be at least 21 years old to register and play on Plus888. This is in line with Philippine gaming regulations. Plus888 takes age verification seriously — accounts found to belong to underage players will be suspended immediately and any funds returned. Please play responsibly and only if you meet the age requirement.

No. Each player is allowed only one Plus888 account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being suspended and balances forfeited. If you have forgotten your login details, use the password reset option on the Login page rather than creating a new account.

Go to the Login page and click the "Forgot Password" link. Enter the email address linked to your Plus888 account and you will receive a password reset link. Follow the instructions in the email to set a new password. If you do not receive the email within a few minutes, check your spam folder. Still having trouble? Contact us at [email protected].

Basic account verification is required before you can make withdrawals. You may be asked to submit a valid government-issued ID (such as a Philippine passport, SSS ID, or driver's license) and proof of address. This is a standard Know Your Customer (KYC) process that protects both you and the platform. Verification is typically completed within one business day.

Plus888 supports the most popular payment methods used by Filipino players. You can deposit and withdraw using GCash, PayMaya, BPI, BDO, and Metrobank bank transfers. All transactions are processed in Philippine Peso (₱) — no currency conversion required.

GCash and PayMaya deposits are typically instant — your Plus888 balance updates within seconds of a successful transaction. Bank transfers via BPI, BDO, or Metrobank may take up to 30 minutes during business hours, and slightly longer on weekends or public holidays. If your deposit has not reflected after one hour, contact support with your transaction reference number.

Withdrawal requests are reviewed and processed within 24 hours on business days. GCash and PayMaya cashouts are the fastest — once approved, funds typically arrive within a few hours. Bank transfers to BPI, BDO, or Metrobank may take one to two business days depending on your bank's processing schedule. Make sure your account is fully verified before requesting a withdrawal to avoid delays.

Minimum deposit and withdrawal amounts vary by payment method. Generally, the minimum deposit starts at ₱100 for GCash and PayMaya. Minimum withdrawal amounts are set to ensure processing is efficient for both the player and the platform. Exact limits are displayed in your account dashboard when you initiate a transaction. If you have questions about specific limits, contact [email protected].

Plus888 does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider (GCash, PayMaya, BPI, BDO, Metrobank) may apply their own transaction fees depending on your account type and the transfer method used. We recommend checking with your payment provider if you are unsure about any charges on their end.

Plus888 currently features seven flagship games: Gold Toad Fishing, HRG Live, Boom Legend, Jackpot Bingo, American Football, Limbo, and Joker Poker. The library spans fishing arcade games, live dealer tables, crash games, bingo, sports-themed games, and video poker. New titles are added regularly — visit the Game page for the full current list.

Yes. All Plus888 games use certified Random Number Generation (RNG) to ensure that every outcome is completely random and independent of previous results. This means no game can be manipulated — every spin, card draw, or round result is determined by a fair algorithm. The RNG systems used on Plus888 are regularly tested to maintain integrity and fairness for all players.

Absolutely. Every game in the Plus888 library is fully optimized for mobile play. The platform is designed mobile-first, so whether you are using an Android phone or an iPhone, all games load smoothly and controls are touch-friendly. For the best mobile experience, download the Plus888 app — it is available for Android (APK) and iOS (home screen shortcut via Safari).

If your connection drops mid-game, Plus888 saves your session state. When you reconnect and log back in, your game will resume from where it left off — your bet and any in-progress round are preserved. For live dealer games like HRG Live, you may need to rejoin the table after reconnecting. If you believe a disconnection caused an error in your balance, contact support at [email protected] with the date, time, and game name.

Plus888 games are optimized for Philippine mobile networks including Globe, Smart, and DITO. Most games run well on a stable LTE or even a strong 3G connection. Live dealer games like HRG Live require a more stable connection due to the HD video stream. If you are on a slower connection, fishing games and card games like Joker Poker tend to be the most data-efficient options in the Plus888 library.

Visit the App page for full download instructions. Android users can download the APK file directly from the Plus888 website — no Google Play Store required. iOS users can add Plus888 to their home screen via Safari by tapping the Share button and selecting "Add to Home Screen." This creates a shortcut that behaves like a native app with full game access.

Yes, the Plus888 app is completely free to download and install. There are no subscription fees or download charges. You only spend money when you choose to deposit and play — and even then, you are in full control of how much you put in. Download the app, log in with your existing Plus888 account, and you are good to go.

Yes. The Plus888 APK is safe and comes directly from the official Plus888 website. To install it on Android, you may need to enable "Install from Unknown Sources" in your phone settings — this is a standard Android security prompt for apps installed outside the Play Store. Once installed, the app does not request unnecessary permissions and your device data remains private. Always download the APK only from the official Plus888 App page to avoid unofficial versions.

Yes — the Plus888 app gives you access to the full game library, including Gold Toad Fishing, HRG Live, Boom Legend, Jackpot Bingo, American Football, Limbo, and Joker Poker. No features are cut from the mobile version. You can also manage your account, make deposits, request withdrawals, and contact support — all from within the app.

Plus888 provides several tools to help players stay in control. These include deposit limits (daily, weekly, or monthly caps you set yourself), session time reminders, and self-exclusion options for players who need a break. You can access these tools from your account settings or by contacting support. For full details, visit the Responsible Gaming page.

If you feel you need to take a break from gaming, Plus888 offers a self-exclusion option. You can request a temporary or permanent self-exclusion by contacting our support team at [email protected]. Once a self-exclusion is in place, your account will be restricted from gameplay for the duration you specify. We take these requests seriously and process them promptly. Please visit the Responsible Gaming page for more information.

If you are concerned about your gambling habits, the most important step is to reach out for help. You can contact Plus888 support to activate self-exclusion or deposit limits immediately. Plus888 also encourages players to seek guidance from PAGCOR's responsible gaming resources, which provide support for Filipino players experiencing gambling-related difficulties. Remember — gambling should always be entertainment, not a way to earn income or solve financial problems. You must be 21 or older to play on Plus888.

Yes. Plus888 uses SSL encryption on all pages and transactions to protect your data in transit. Your personal information is stored securely and is never sold to third parties. For full details on how we collect, use, and protect your data, read the Privacy Policy.

If you notice any suspicious activity on your Plus888 account — such as unrecognized logins, missing funds, or changed account details — change your password immediately via the Login page and contact our support team at [email protected] right away. We recommend using a strong, unique password for your Plus888 account and enabling any available two-factor authentication options.

Plus888 does not sell your personal data to third parties. We may share limited information with payment processors (such as GCash or your bank) strictly to complete your transactions, and with regulatory bodies where required by Philippine law. All data handling is described in detail in our Privacy Policy. If you have specific concerns about your data, contact us at [email protected].